SKU: MS-AB900T00 Category:

Introduction to Microsoft 365 and AI administration

An introduction to Microsoft 365 and AI administration, covering the essentials of Microsoft 365, Copilot and AI-powered agents. Designed for beginners, this AI-900 certified course builds foundational knowledge and shows how AI can automate work, improve collaboration and boost productivity across Microsoft 365.

R3,500.00 Excl. VAT

Product Details

An introduction to Microsoft 365 and AI Administration this Microsoft 365 AI and agent training serves up a solid, No-BS (but quietly clever) grounding in Microsoft 365, Copilot and AI-powered agents. Learners are guided through the essential building blocks, core services and administrative controls of Microsoft 365 first -From there, it steps smartly forward into how Copilot and agents put AI to work: automating tasks, sharpening collaboration and tailoring user experiences across the Microsoft 365 suite.

Microsoft 365 and AI administration training equips attendees with knowledge of the essential components, concepts and capabilities to utilise and manage Microsoft 365, Copilot and agents without previous hands-on experience. Certified by the AI-900 exam – this course allows attendees to set up core services, manage users and access securely as well as protect your organisation’s data using built-in tools and best practices further to boosting productivity and security in Microsoft 365 by using Copilot and AI-powered agents, while examining how to manage, customise and govern these tools across your organisation.

 

Download Course Outline ➤ MS-AB900T00 Introduction to Microsoft 365 and AI administration

Watch an informative video ➤ The Microsoft 365 Copilot AI Event in Less than 3 Minutes

25

Associated Certifications and Exam

This course will prepare delegates to write the AB-900 Azure AI Fundamentals Exam.


COURSE CONTENT

Module 1: Explore Microsoft 365 administration

This learning path introduces the Microsoft 365 experience by helping you set up core services, manage users and access securely and protect your organisation’s data using built-in tools and best practices.

Module 1.1: Explore Microsoft 365 security foundations

This module provides a comprehensive overview of Microsoft 365 security foundations, guiding learners through Zero Trust principles, integrated security tools, layered protection strategies, threat intelligence, identity and access management and best practices for maintaining a secure cloud environment.

Module 1.2: Introduction to Microsoft 365 core services and admin controls

This module introduces the Microsoft 365 admin centre and basic configurations for core services like Teams, Exchange and SharePoint.

Module 1.3: Protect and govern Microsoft 365 data

This module provides a comprehensive overview of data protection and governance in Microsoft 365, equipping learners to understand and manage sensitive information, compliance, risk and secure collaboration.

Module 2: Explore Microsoft 365 Copilot and agent administration

This learning path explores how to boost productivity and security in Microsoft 365 by using Copilot and AI-powered agents while examining how to manage, customise and govern these tools across your organisation.

Module 2.1: Explore Microsoft 365 Copilot & agents

This module provides a comprehensive introduction to Microsoft 365 Copilot and agents, explaining their architecture, capabilities, licensing models, deployment strategies and practical use cases.

Module 2.2: Perform basic administrative tasks for Microsoft 365 Copilot

This module guides administrators on how to manage Microsoft 365 Copilot including licensing and access control, billing and usage monitoring, prompt governance and strategies for tracking and driving user adoption.

Module 2.3: Perform basic administrative tasks for Microsoft 365 Copilot agents

This module guides administrators through configuring user access and permissions for agents, creating, editing, testing and publishing Copilot agents, managing agent approval and governance and monitoring the full lifecycle of agents using Microsoft 365 and Power Platform tools.


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