Microsoft Outlook Training
Microsoft Outlook Training – Part 2: Automate, Organise and Work Smarter
COURSE CONTENT
ME-OUT365PT2: MICROSOFT OUTLOOK 365: PART 2
Email remains one of the most powerful and widely used communication tools in the modern workplace. Despite the rise of social media and mobile apps, email continues to connect people and organisations every day – and Microsoft Outlook 365 sits at the heart of it all.
Many organisations rely on Outlook for its intuitive interface and seamless integration with Microsoft Exchange Server, creating a reliable mail management system built for efficiency. This course explores Outlook’s advanced features and customisation options to help you work smarter and manage communication with ease.
You’ll learn how to customise command sets, configure mail accounts, set global options, perform advanced searches, filter messages, control spam and create automated rules for mail management. The course also covers calendars, contacts, task management, data archiving, file organisation and sharing or delegating access securely.
The training focuses on the desktop version of Outlook 365, where most Office 365 users manage their daily tasks, with helpful notes highlighting where online features differ from the desktop experience.
By the end of this course, you’ll understand how to use Outlook 365’s advanced tools to stay organised, reduce manual work and communicate more efficiently across your organisation.
Module 1: Modifying Message Properties and Customizing Outlook
Insert Hyperlinks and Symbols
Modify Message Properties
Add Email Accounts to Outlook
Customize Outlook Options
Module 2: Organizing, Searching, and Managing Messages
Group and Sort Messages
Filter and Manage Messages
Search Outlook Items
Module 3: Managing your Mailbox
Manage Junk Email Options
Manage Your Mailbox Size
Module 4: Automating Message Management
Use Automatic Replies
Use Rules to Organize Messages
Create and Use Quick Steps
Module 5: Working with Calendar Settings
Set Advanced Calendar Options
Create and Manage Additional Calendars
Manage Meeting Responses
Module 6: Managing Contacts
Module 6: Managing Contacts
Import & Export Contacts
Use Electronic Business Cards
Forward Contacts
Module 7: Sharing Outlook Items
Assign & Manage Tasks
Share your Calendar
Share your Contacts
Module 8: Managing Outlook Data Files
Use Archiving to Manage Mailbox Size
Work with Outlook Data Files
DURATION
1 DAY
LEVEL
Intermediate
TECHNOLOGY
Office 365
METHOD
Teams – Instrutor-led
CERTIFICATION
Attendance Certificate
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